PRIVACY POLICY
At Blossom Knot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or use our services.
INFORMATION WE COLLECT
When you place an order or contact us, we may collect information such as:
• Name
• Phone number
• Email address
• Delivery address
• Order and customization details
• Payment and transaction information
• Messages, photos, or other information you voluntarily provide for customization
We may also automatically collect certain technical information such as device type, browser information, IP address, website activity, and cookies.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and confirm orders
• Prepare customized products
• Arrange shipping and delivery
• Communicate about your order
• Provide customer support
• Improve our website and services
• Prevent fraud or misuse
• Send marketing communications where permitted
CUSTOMIZATION INFORMATION
If you provide photos, names, messages, or other personal content for product customization, we use that information only for preparing and fulfilling your requested product or providing related customer support.
PAYMENTS
Payments may be processed through third-party payment providers. Blossom Knot does not necessarily store complete payment card or financial account details directly.
SHARING YOUR INFORMATION
We may share necessary information with trusted service providers such as:
• Courier and delivery partners
• Payment service providers
• Website and hosting providers
• Analytics, advertising, or marketing services where enabled
We only share information that is reasonably necessary to provide our services or operate our business.
COOKIES & ANALYTICS
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and support advertising or analytics.
You may control cookies through your browser settings where available.
DATA SECURITY
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee absolute security.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for order processing, customer support, legal, accounting, security, or business purposes.
YOUR CHOICES
You may contact us to request correction or deletion of certain personal information, subject to applicable legal and business record requirements.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Blossom Knot is not responsible for the privacy practices of those third parties.
POLICY UPDATES
We may update this Privacy Policy when our business, website, or legal requirements change. The latest version published on our website will apply.
CONTACT US
If you have any questions regarding this Privacy Policy or your personal information, please contact Blossom Knot through our official website or customer support channels.