Terms of service
Terms of Service
📜 Terms of Service
Welcome to Blossom Knot
Welcome to Blossom Knot. By accessing our website or placing an order, you agree to comply with these Terms of Service. These terms are designed to ensure a transparent, secure, and enjoyable shopping experience for every customer.
Please read these terms carefully before placing an order.
⸻
🌸 About Blossom Knot
Blossom Knot is a premium handcrafted ribbon bouquet brand based in Bangladesh. Every bouquet is carefully handmade using high-quality satin ribbons and premium materials, making each creation unique and crafted especially for you.
Because every bouquet is handcrafted, slight variations may naturally occur, making each piece one of a kind.
⸻
🛍 Orders & Booking Advance
All Blossom Knot bouquets are handcrafted after an order is confirmed.
To begin crafting your bouquet, a booking advance of ৳200 is required.
This booking advance confirms your order and allows our artisans to begin creating your bouquet exclusively for you.
⸻
🎀 Custom Orders
Customers may personalize their bouquet by selecting:
* Bouquet Color
* Wrapping Paper
* Greeting Card Message
* Other available customization options
Once your order has been confirmed and production has begun, customization details cannot be changed.
⸻
❌ Order Cancellation
Because every bouquet is handcrafted specifically for each customer, orders cannot be cancelled once they have been confirmed.
Our team immediately begins preparing materials and production after confirmation.
⸻
💳 Booking Advance Policy
The ৳200 booking advance is non-refundable.
Since every bouquet is handcrafted exclusively for your order, this advance covers preparation, materials, and production costs that begin immediately after confirmation.
⸻
💰 Pricing
All prices displayed on our website are shown in Bangladeshi Taka (BDT).
Prices may change at any time due to fluctuations in material costs, supplier pricing, or operational expenses.
Any price changes will not affect orders that have already been confirmed.
⸻
🚚 Shipping & Delivery
Delivery estimates are provided as a guideline and may vary depending on your location and courier operations.
Blossom Knot is not responsible for delays caused by courier services, natural disasters, public holidays, severe weather, or circumstances beyond our reasonable control.
Please refer to our Shipping & Delivery page for complete delivery information.
⸻
🔄 Returns & Refunds
Please review our Refund Policy for detailed information regarding refunds, damaged items, and order-related concerns.
⸻
© Intellectual Property
All content on this website—including but not limited to:
* Logo
* Brand Name
* Product Images
* Website Design
* Product Descriptions
* Graphics
* Content
* Custom Bouquet Designs
is the exclusive property of Blossom Knot.
Copying, reproducing, modifying, distributing, or using any content without prior written permission is strictly prohibited.
⸻
👤 Customer Responsibilities
Customers are responsible for providing:
* Accurate delivery information
* Correct contact number
* Correct recipient details
* Accurate customization requests
Blossom Knot is not responsible for delays or delivery issues caused by incorrect information provided by the customer.
⸻
🔒 Privacy
Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
⸻
⚖ Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.
Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts of Bangladesh.
⸻
✏ Changes to These Terms
Blossom Knot reserves the right to update or modify these Terms of Service at any time without prior notice.
Any changes become effective immediately upon publication on this website.
We encourage customers to review these terms periodically.
⸻
📞 Contact Us
If you have any questions regarding these Terms of Service, our products, or your order, please contact our customer support team.
We’re always happy to assist you.
Thank you for choosing Blossom Knot and supporting handcrafted artistry made with care.